Refunds
Refunds are processed in accordance with the TAFE QLD Student Refund Policy. To apply for a refund you need to complete an Application for Enrolment Amendment – Program form and attach any relevant evidence as outlined below.
A refund less a $10.00 processing fee will be given if you cancel your enrolment before the program commences.
You may be eligible for a refund if :
- You accept a QTAC offer (QTAC letter must be provided)
- You suffer an illness or injury preventing you from completing the program (valid Doctor’s certificate must be provided)
- Exceptional circumstances prevent you from completing the program (letter from SCT counsellor must be provided)
- You receive a *transfer credit. You must apply on the approved form within five (5) weeks after the subject starts. If you wish to receive a refund for a user charge such as a safety kit you must produce evidence that the item was paid for but not issued. If the Sunshine Coast TAFE cancels a program, refunds will be given in full.
Students enrolling into Fee for Service programs must notify the Sunshine Coast TAFE in writing of their intention to withdraw no later than 5 working days prior to program commencement in order to be eligible for a refund. A $10.00 administration fee will be deducted from all Fee for Service program refunds.
A student suspended or expelled, is not entitled to:
- A refund of any charges paid to the Sunshine Coast TAFE except where expressly provided for in the Vocational Education Training and Employment Regulation 2000
- Be relieved of the payment of any charges already payable
- Any pro-rata refund/reduction in charges paid or payable.
Note - Changes to enrolments are effected once the required “Change of Enrolment Details Form” is completed and submitted to a Customer Contact Centre.
* You must apply for a Transfer Credit within 5 weeks after the class starts on the approved form. A Transfer Credit means the students holds a successful result in the same course from another registered training provider. It also means the student has successfully completed the same course, with a different code and name, however the course content is the same.
